Returns & Refunds

1. Our Approach

We want every buyer to be happy with their purchase. Famous Finds acts as a trusted intermediary to resolve issues fairly for both buyers and sellers.

2. When Returns Apply

• Item significantly not as described (wrong size, colour, or material).
• Item arrived damaged during shipping.
• Authenticity concerns.
• Missing accessories or parts that were listed as included.

3. When Returns Do Not Apply

• Change of mind after purchase.
• Minor variations in colour due to photography/screen differences.
• Normal signs of wear consistent with the listed condition grade.
• Items accurately described as having defects.

4. How to Request a Return

• Contact Famous Finds support within 72 hours of receiving your item.
• Provide clear photographs showing the issue.
• Describe how the item differs from the listing.
• Do not ship the item back until instructed.

5. The Resolution Process

• Famous Finds reviews the claim within 2 business days.
• We may request additional evidence from both parties.
• Possible outcomes: full refund, partial refund, or claim declined.
• If approved, we provide return shipping instructions.

6. Refund Processing

• Refunds are processed to the original payment method.
• Processing time: 5–10 business days after the return is approved.
• Shipping costs may or may not be refunded depending on the circumstances.

7. Disputes

If you disagree with a resolution, you may request a review. Email support@myfamousfinds.com with your order ID and details.